Last updated: August 2026
MRVS Media (“MRVS”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and disclose information when you visit mrvsmedia.com, submit an enquiry, apply to our Talent Pool, interact with our marketing activities, or otherwise communicate with us.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with us.
Information you provide directly
When you contact us through our website, we may collect information such as:
- your name;
- mobile number;
- email address;
- company or organisation name;
- website or social media URL;
- services you are interested in;
- estimated project or marketing budget;
- information about your business, requirements, goals or challenges; and
- any other information you choose to provide.
Talent Pool applications
If you apply to join the MRVS Talent Pool, we may also collect:
- your area of expertise and professional role;
- portfolio, LinkedIn profile or other professional links;
- resume, portfolio files or other documents you upload;
- your typical rates;
- country and time zone;
- information about your experience, skills and capabilities; and
- contact information.
Please avoid including sensitive personal information in any enquiry, application or uploaded document unless it is genuinely necessary.
2. Information Collected Automatically
When you use our website, certain technical information may be collected automatically, including:
- IP address;
- browser type and version;
- device and operating system information;
- pages visited;
- referring website or source;
- approximate geographic location;
- date and time of visits;
- interactions with our website; and
- advertising or campaign attribution information.
This information may be collected through cookies, analytics tools, server logs, tags, pixels and similar technologies.
We may also use location information derived from your connection, such as your country, to tailor certain website information or experiences.
3. How We Use Your Information
We may use personal information we collect to:
- respond to enquiries and communicate with you;
- understand your business needs and recommend relevant services;
- arrange discovery calls, consultations or meetings;
- prepare proposals, quotations or other commercial information;
- manage prospective and existing client relationships;
- assess Talent Pool applications and determine suitability for future projects;
- contact Talent Pool applicants when a suitable opportunity becomes available;
- operate, maintain and improve our website;
- understand how visitors use our website;
- measure marketing and advertising performance;
- analyse the quality and effectiveness of enquiries and campaigns;
- detect spam, abuse, fraud or security threats;
- maintain business, administrative and compliance records; and
- comply with applicable laws or legal obligations.
Information submitted through an enquiry form will not automatically be used to send unrelated promotional communications unless you have consented to receive them or such communication is otherwise permitted by applicable law.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, understand visitor behaviour, measure performance and support marketing activities.
These may include:
Essential cookies required for website functionality, security and technical operation.
Analytics cookies or technologies that help us understand how visitors reach and use our website, which pages are viewed and how the website performs.
Advertising and attribution technologies that may help us measure the effectiveness of advertising campaigns and understand whether advertisements result in enquiries or other actions.
Some of these technologies may be provided by third-party platforms.
Where required, you may manage non-essential cookies through the cookie controls made available on our website or through your browser settings.
5. Analytics and Advertising Platforms
We may use third-party analytics, advertising and measurement services to understand website usage and evaluate our marketing performance.
Depending on the services currently enabled on our website, these may include platforms operated by providers such as Google, Meta or other advertising and analytics providers.
These services may collect information about your device, browser, interactions with our website and the source through which you arrived at the website.
The treatment of information collected directly by these providers is also governed by their respective privacy policies.
6. Spam Prevention and reCAPTCHA
Our website forms may use Google reCAPTCHA or similar security technologies to protect against spam, automated submissions and abuse.
These services may process technical information relating to your browser, device and interaction with the website to determine whether a submission appears legitimate.
Your use of reCAPTCHA is also subject to the relevant service provider’s privacy terms.
7. Information We Receive Through Other Channels
If you contact us through email, WhatsApp, social media, video conferencing platforms or other communication channels, we may retain information contained in those communications for purposes such as responding to your enquiry, managing our business relationship and maintaining appropriate records.
Information processed directly by those platforms may also be subject to their own privacy policies.
8. How We Share Your Information
We do not sell your personal information to advertisers or unrelated third parties.
We may disclose information where reasonably necessary to:
- employees, team members or authorised personnel who need it to handle your enquiry or project;
- contractors, specialists or service providers assisting us in delivering our services;
- hosting, cloud storage, email, CRM, analytics, security or other technology providers;
- professional advisers such as accountants, auditors or legal advisers;
- government authorities or regulators where required by law; or
- another organisation in connection with a merger, restructuring, acquisition or transfer of our business, subject to appropriate safeguards.
Where third parties process personal information on our behalf, we take reasonable steps to ensure the information is handled appropriately and only for relevant purposes.
9. International Data Transfers
Some of the service providers and technology platforms we use may operate servers or process information outside Malaysia.
As a result, personal information may be transferred to or processed in other countries.
Where applicable, we take reasonable steps to ensure that cross-border transfers of personal information are handled in accordance with applicable data protection requirements and appropriate safeguards.
Malaysia’s current PDPA framework includes specific guidance covering cross-border transfers of personal data.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including for business, operational, contractual, legal, accounting and security purposes.
For example:
- enquiry information may be retained while we manage the potential or existing business relationship;
- client information may be retained for the duration of the engagement and for an appropriate period afterwards;
- Talent Pool information may be retained so that we can consider applicants for relevant future opportunities; and
- technical and analytics information may be retained in accordance with the retention settings of the relevant systems or service providers.
When information is no longer reasonably required, we may delete, anonymise or securely archive it where appropriate.
This reflects the PDPA’s storage principle that personal information should not be kept longer than necessary for its purpose.
11. Data Security
We take reasonable organisational and technical measures designed to protect personal information from:
- unauthorised access;
- misuse;
- loss;
- disclosure;
- alteration; and
- destruction.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
If you believe information you have provided to us may have been compromised, please contact us as soon as possible.
12. Your Rights
Subject to applicable law, you may have the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request that certain personal information be deleted where appropriate;
- withdraw consent where processing is based on your consent;
- object to or limit certain uses of your information where applicable; and
- ask questions about how your personal information is being handled.
Malaysia’s PDPA expressly recognises access and correction as core personal-data-protection principles.
To make a privacy-related request, contact us using the details below. We may need to verify your identity before processing certain requests.
13. Uploaded Files
Where our website allows you to upload documents, portfolios, resumes, images or other files, those files may contain personal information.
Please ensure that:
- you have the right to provide the information contained in the files;
- unnecessary sensitive information is removed before uploading; and
- you do not submit confidential information belonging to another person or organisation without appropriate permission.
Uploaded files will be used only for the purposes relevant to the submission unless otherwise agreed.
14. Embedded Content and Third-Party Websites
Our website may contain links to or embedded content from third-party websites, such as videos, maps, social media content or other external services.
Embedded content may behave as though you visited the third-party website directly. Those providers may collect information, use cookies or track your interaction with their services.
MRVS is not responsible for the privacy practices of third-party websites. We encourage you to review their respective privacy policies.
15. Children’s Privacy
Our website and services are intended primarily for businesses and professionals and are not directed towards children.
We do not knowingly seek to collect personal information from children through this website.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices or applicable laws.
The latest version will be published on this page and the “Last updated” date will be revised accordingly.
17. Contact Us
If you have questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns about how your personal information is handled, you can contact us at:
MRVS Media
Email: [email protected]
Website: mrvsmedia.com